Dear Larry, Donna & Matt, and anyone else who may have been involved –
I want to thank you for your excellent work and for your thoughtful care. I truly appreciate you all.
You may find me stopping people in the street to praise you. Well actually, I am giving your name and info to people I care about. My son – the one who came by – feels the same.
If you need me as a reference, ever, I will be glad to be one.
Thanks again – Elizabeth
The American Standard furnace recently supplied and installed by your firm is operating very efficiently. We will highly recommend your company to anyone requiring this type of service.
We are very satisfied with you timely manner and business approach displayed. We appreciate how quietly and cleanly you installed and removed our old furnace.
Thank you again for your services.
Sincerely. Jim & Julie
Many thanks for your complimentary service on our A/C this season! Be assured that Mid-State will be recommend whenever possible.
Best Regards, Greg
Dear Mr. Kominske:
I just want to take a moment to thank you and your employees for going “above and beyond” in getting my heat restored yesterday.
Donna, in particular, really went out of here way to locate someone who had heat and was willing to give up their new furnace and service appointment for me.
She has been so nice, helpful, and especially service-focused throughout the whole recall and replacement process.
I’d also like to commend Brad (and whoever accompanied him to replace the furnace) – they did an excellent job. They left the garage and laundry room so clean,
you wouldn’t have known they were there. (In fact, I think they left it cleaner than they found it!)
Thanks again. I don’t think I could have lasted 10 days without heat in this cold, even with space heaters. You have a great crew of employees.
Thank you for taking care of the A/C problem so quickly. I know you guys went the extra, thank Larry please. The ice cold 6pk wouldn't fit in the envelope. Have a D&B breakfast on me.